When LBPS changed its name to seterus, I have no longer been able to access the www.seterus.com website because according to the website my loan number does not exist, yet it appears on my monthly statement. This company really SUCKS with limited connections to live people and a very flakey website.
I do not believe that they properly credited all of my payments when they told over from Chase. I was ahead by at least two months but now payments are due every month.
Have not yet been able to connect with someone competent enough to get to the bottom of my issues. If this is mortage company, look out.