according to lbps, our income surpasses their guidelines for a modification. we are just trying to avoid being late & they would not even hear us out.
we were ready for a modification with citimortgage, who they are partnering with, and wham, our loan gets transferred to lbps. lbps stated that was citi's fault not theirs, how convenient, pass the buck.i was under the impression that they need to help us, not hurt us. it is disgusting on how these mortgage companies are handling our account.
they mentioned that we had a1 credit; i informed them that we were trying to keep that rating and that my husband had received a pink slip. but not until his income changes will they even review our docs again